Terms & Conditions

ATTENTION!
ALL BUYERS MUST AGREE TO AWS TERMS AND CONDITIONS
WARRANTY AND DELIVERY POLICY BEFORE BIDDING

Successful buyers will be contacted via email following purchase completion. Buyers must make payments within 5 business days after the purchase. Item will not be available for pick up or delivery until full payment has cleared into our bank account. We will notify you by email once payment has cleared. We require a physical address and contact phone number in order for us to dispatch your item. No PO Box addresses accepted. Shipping is door to door for Sydney, Melbourne & Brisbane metro, other locations item will be delivered to the nearest depot.
All sales are final. We accept exchanges within 14 days from date of shipment. Buyer must provide original invoice and pay for delivery cost of item.  
14 days replacement guarantee only applies if item is in a original condition and packaging is not damaged or opened. Non paying buyers will be invoiced a $100 cancellation fee. We reserve the right to take legal actions to recover fees owing if contract is not fulfilled. Buyer must pay for delivery cost unless item is being picked up.

All bidders must agree with Australia Wide Supplies warranty, return, and delivery policies before buying.
Australia Wide Supplies does not accept liability for consequential loss, nor for injury or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration, modification, defective installation, maintenance or repair of the product. Whilst care has been taken, Australia Wide Supplies will not be directly liable for loss, theft or damage to any goods. If problem arises, please contact us and we will endeavor to do our best to resolve any issue.
     
If you are unsure of any of these terms, please contact us before buying as all sales are final.

Warranty
12 months warranty applies on all Australia Wide Supplies hardware and fittings. You must provide a copy of the invoice issued and send defective component to us. Warranty does not include delivery cost of the item. Australia Wide Supplies reserves the right to refuse warranty if item has been incorrectly installed, neglected or not used for the intended purpose. The warranty period starts from the shipping or pickup date.

 

Return Policy
Australia Wide Supplies accept exchanges within 14 days from date of shipment. Buyer must provide the original invoice and arrange for the return of the items to our warehouse. Buyer is responsible for the risk of loss and all postage costs associated with the exchange. All goods to be exchanged must at all times be kept in the original package and in original condition (Perfect resaleable condition).
Australia Wide Supplies does not except refunds